omni by wave commerce

Omnichannel Customer Loyalty
for Shopify

Build and launch a customized loyalty program for your brand! Unify customer profiles across channels, integrate Shopify with other CRM, ERP, POS, and launch O2O campaigns.

Book a demo with our team to learn more

featured clients

Loved by startups, SME's, and enterprises alike

BANG BANG logo
Dermacept logo
Herbsoil logo
HobbyX logo
Huckle Bee Farms
JAAAM logo
Life Nutrition logo
Logitech logo
MOODLABBYLORRAINE logo
Ms Chu Soap and Beaut logo
Nestle logo
New Era logo
PAKA Wellness logo
Swisse logo
Tea Project logo
Travelpop logo
Waves Pacific logo
WCSL logo
what is omni by wave commerce

Shopify Customer Loyalty: Unified

OMNI is an omnichannel customer loyalty and member management solution designed for brands on Shopify. Integrating with Shopify, Shopify POS, Klaviyo, and more, OMNI provides a high-performing omnichannel loyalty and rewards program that's also super engaging!

15%+
return customer growth
2x
CRM growth

"We had omnichannel operations set up in just 2 weeks and new sales are coming through because of the upgraded journey. Thanks OMNI team!"

Chris Leung, Co-founder, Tea Project
expert design loyalty solution

Create a high-performing branded loyalty program

1
Create VIP membership tiers

Reward loyal customers and encourage spending for tier upgrades with a tiered loyalty program and VIP tags

2
Segment and tag customers

Create segments and tags of customers to create bespoke rewards or marketing communications

3
Offer omnichannel customer experiences

Delight customers with a "VIP Anywhere" experience by integrating Shopify with other sales channels, such as offline POS

4
Drive CLV and repeat customers

Offer customized and personalized rewards, such as birthday deals, and double points campaigns & more

1
Customize to suit your business

Engage your loyal tribe of customers with a loyalty program that lives and breathes your brand

2
Data-backed, high performance UI

OMNI is created by a team with 10 years of experience creating the most high-performing loyalty and CX interfaces for online commerce

3
Chinese language interface!

With English, Traditional and Simplified Chinese available (and more languages upon request), your customers can enjoy a customer experience in a single language

4
Self service to create and edit rewards

Edit or change rewards, campaigns, and incentives at any time, and set point expiration dates

See OMNI enabled experiences in action

Logitech logo
Swisse logo
Nestle logo
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Provide a best-in-class loyalty account view for your customers like JAAAM

grow your customer database

Drive online traffic to your offline store, vice versa

Run innovative O2O campaigns

Run O2O campaigns to drive customer acquisition, including:

  • Fast and simple registrations
  • QR code scan to redeem
  • Automated post-redemption offers
  • End-to-end campaign reporting
  • All within Shopify

Sell offline experiences, online!

Turn any product, service, or experience into a product to sell on Shopify! Customers sign up with a verifiable email or phone number, receive the redeemable voucher, and can redeem in-store with any scanner such as a smartphone.

And don't worry - OMNI has in-built mobile number OTP verification!

Easily set VIP or member group only discount codes

Create discounts or deals for customer segments, such as students, or partner with other businesses to provide special discounts just for their staff!

omni is a product of innovation

Key features that STAND OUT

1
Mobile OTP verification
Designed for omnichannel businesses with mobile verification (OTP) during Shopify customer account registration to unify CRM
2
Chinese language UI
The only omnichannel loyalty solution on Shopify with multi-language toggling for Chinese and English language
3
Omnichannel by design
Omnichannel by design. OMNI is unbeatable for O2O customer acquisition and Online Merge Offline experiences (OMO)
4
Ecosystem integration
Shopify Flow and direct Klaviyo integration, so businesses can leverage the full power of the ecosystem to build  loyalty
5
Loyalty tiers
and VIP
Create VIP customers, and build a tier-based loyalty program to encourage spending and engagement
6
Grow with campaigns
Shopify Flow and direct Klaviyo integration, so businesses can leverage the full power of the ecosystem to build  loyalty
7
Shopify POS insights
Shopify Flow and direct Klaviyo integration, so businesses can leverage the full power of the ecosystem to build  loyalty
8
Track online/ offline sales
Shopify Flow and direct Klaviyo integration, so businesses can leverage the full power of the ecosystem to build  loyalty
9
WhatsApp
Integration
Shopify Flow and direct Klaviyo integration, so businesses can leverage the full power of the ecosystem to build  loyalty
10
Self-service editing
Shopify Flow and direct Klaviyo integration, so businesses can leverage the full power of the ecosystem to build  loyalty
11
Full buyer's journey XP
Shopify Flow and direct Klaviyo integration, so businesses can leverage the full power of the ecosystem to build  loyalty
12
Performance
analytics
Shopify Flow and direct Klaviyo integration, so businesses can leverage the full power of the ecosystem to build  loyalty

Book a demo with our team to learn more

Questions? Email us at:
omni@wavecommerce.hk